Rated 4.31 / 5 from 16 reviews
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Bug Pro Florida We are your top choice for pest control in Jacksonville. We service residential, commercial and government clients throughout Northeast Florida with prompt, courteous service and that desire to go the extra mile for a job done right. We bring with us our own brand of high quality customer service, committed to going above and beyond expectations and focused on providing prompt quality pest management services.
Highlights and features
  • Ants, Bedbugs, Termites, Bugs, Rodents
Associations and certifications
  • National Pest Management Association
Services
Termites
Report
Termites cause billions of dollars in damage each year. They primarily feed on wood, but can also damage paper, books, and insulation in your home or business structure. Oftentimes there will be no visible indication that the structure is infested.
Rodents
Report
Rodents Rats and mice rattle plenty of rafters and nerves. We offer trapping and/or baiting solutions based on activity and property conditions.
People
Frances
Frances
Co- Founder & President
Frances is the Co- Founder and President of Bug PRO Florida. She has been in the pest control business for more than 25 years and is an Associate Certified Entomologist. A native of Jacksonville, Florida, Frances began her career as a civilian contractor providing services to a local military base.
Tammi Waters
Tammi Waters
Co- Founder & Vice President
Tammi is Co- founder and Vice President of Bug PRO Florida. She is a seasoned finance professional with nearly 20 years of accounting experience in the Jacksonville area. She is responsible for all aspects of fiscal management, forecasting and reporting for Bug PRO Florida. That includes oversight of the firm's daily operations, as well as development of a comprehensive policy of internal controls and inventory management.
Reviews (16)
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Larry J
Aug 10, 2022
The WDO report is an important part of the real estate closing transaction. It needs to be done quickly, accurately, and thoroughly. I know that I can count on the Bug Pro Florida team to provide this service for my customers.
Lisa S
Aug 10, 2022
When they say your 100% satisfaction is a priority, they mean it. I couldn't be happier with their prompt service.
Edie Williams
Jun 19, 2022
Bug Pro has taken are of our home and business for years! They've always professional, thorough and kind. The techs know their stuff and have great expertise. Highly recommend!
Brandon Hartz
Jun 08, 2022
Going door to door in deed restricted communities and soliciting when signs prohibit, also leaving signs in yards without permission, so I have gone and removed them all. Shameful business practices.
Jatymochko
Feb 23, 2022
We use Bug Pro for subterranean termites, pest control and for mosquitos. We have been pleased with their responsiveness and with the effectiveness of their treatment. We are pleased with our choice of contractor. Their technicians are always both friendly and professional. As I am new to Florida, I appreciate having a pest service that responds promptly and doesn't try to sell me services I don't need.
Christina S.
Jan 19, 2022
Wonderful company! They are courteous and reliable, and whenever I've had any issues that occur outside of my normally scheduled pest control, they have come out to take care of it right away. My service technician, Dave H., is super friendly and goes above and beyond to make sure any problems are resolved. This company is truly a class act and I'm so happy I chose to go with them!
Warren Burton
Dec 13, 2021
All of the employees are NOT lawn techs. My new lawn was decimated by chinch bugs. I first lost a section in my backyard. They said they treated it but it was too late a month later I noticed bad spots in my front yard. This also was caught too late. It is very frustrating to see your hard work and money lost.
April Rowland
Sep 20, 2021
Bug Pros had someone at my home within 20min of my call to do inspection. Awesome service an very knowledgeable about the products used an the safety of it being used around pets. Answered every question I had (I ask a lot of questions). They pay attention to the small details an we all know how much that matters. Services: General pest inspection, Cockroach extermination, Hornet & wasp extermination, Rodent extermination, Ant extermination, Flea & mite extermination, Spider extermination
Jeff J.
Sep 18, 2021
I started with this company with Hope's. Lawn started with brown spots in July. Tech said it was draught damage. Hello? It had been raining everyday. Called boss man and he apologized and said his tech was mistaken. They came again to spray my yard was getting worse. Why pay $80 month for that? I can let my yard die for free. Never offered to repair my areas so I cancelled. They can keep their free swatter or pens. Go look elsewhere if you want professional service.
Justine Charla
Aug 24, 2021
They schedulued with us right away and came out on time, was very informative and did a thorough inspection of our entire home, and wore mask and shoe covers. Once he gave us the quote and evaluation, which was priced fair and competitively, we hired them for the contract and he was able to treat the whole home in and out right then. He even took extra time to show my daughter what he was doing and teach her about what he was doing and the bugs. All around great experience and we highly reccomend this company!
Linda Samuels
Aug 23, 2021
I wanted to take a moment to mention how wonderful this company treated us. Shaw sent out Tyler 2 separate times to complete our vision. This is my first and only brand new home so you can imagine how picky I am. I know it was a TOUGH job because of the amount of over growth we had when we moved in. My husband and I for 12 months kept working on the overgrowth until it became way to much for us to handle.

With in 2 weeks our back yard became OURS, not the vegetations anymore! Thank you so much Tyler for all you did and do each day! You definitely went above and beyond for us and we really appreciate you ALOT! We highly recommend you and your service to others. We are so happy that we are now thinking of doing the next section next year!
Janie Jones
Jun 13, 2021
I have been using Bug Pro for lawn service for over 8 years and have used them for pest control also. The company has outstanding customer service. They are very responsive to customers and do a superb job keeping my lawn healthy and looking good. The techs are professional, knowledgeable and courteous. I highly recommend their services!
Kayla M.
May 05, 2021
Locally owned and very professional. They have passion for this company and industry and each person they interact with. Great customer service and fast response times!
Edie Williams
Mar 11, 2021
We've used Bug Pro for our home and business for several years. They are much more than a pest control company! They have a consultative approach and help you with strategy on how to best protect your home and business. They are readily available when you have surprises (termites, fruit flies and more!) and they have expert to help in all lines. They are knowledgeable, professional and very kind - plus locally owned which is a plus. Highly recommend!
Angela Ferreira
Dec 05, 2020
Professional and trustworthy with a small town feel. I have them with 3 of my homes. One of my renters lost his wallet and Ian with Bug Pro found it when he came to spray and immediately called me. That's great this day and time. Sheryl is great with explaining services as well and very prompt. Highly recommended! Services: General pest inspection, Cockroach extermination, Mosquito extermination, Ant extermination, Spider extermination, Termite inspection, Termite extermination
Lee O.
Jul 13, 2017
My name is Lee O'Quinn, Realtor with Coldwell Banker Vanguard- Avondale. Sandy Eason with Bug Pro just did a WDO Inspection for me at a home where I am representing the buyer. As a Realtor, I have worked with quite a few inspectors on many facets of homes. Sandy was AWESOME, thorough and very passionate about her work. I was very impressed and she will be at the top of my list for all future recommendations on WDO Inspections. (On a side note. All this AND she still looked fabulous. jewelry and all after crawling all up, over, around and under this house!).