McNeely Pest Control

Mike C is amazing and is truly the reason that you all have my business and I keep recommending you to others - he's top notch!!

Thanks for all Mike S has done he's one of the nicest guys you could ever meet-does a great job!

Gray Saylor is a very knowledgeable, great technician and McNeely Pest Control is lucky to have him.

Terry is such a great technician and person you are lucky to have him!

Jay is always on time, he is always flexible with scheduling and he does a great job taking care of our property. We have dogs, and he makes sure to only use treatments that are safe for them. Highly recommend! Service: Rodent extermination

Dylan of the Banner Elk location has been excellent. He's through and knows what I need. McNeeley, however, provides no notice or paperwork showing they have even been at my house. They do charge my credit card on file which I have canceled. I don't know of any company that does not leave some sort of notice that services have been rendered. (email or otherwise) I'm close to being done with the company/headquarters but Dylan is great. The business end lacks organization and they need to have better communication between locally owned stores and the home office!

I highly recommend McNeely for any pest services, they are professional and very high quality. I had no problem with any insects including mosquitoes after their treatments. Kyle is always a pleasure to work as well! Services: Mosquito extermination, Flea & mite extermination

When I first started Services everything was fine for a new building I was about to start using. I would have a tech contact me in advance to schedule treatments so that I could provide them access into the building. As time went alone I would have techs say that they came to service the building for the month with no proof and no access to the building since it was locked unless I came to provide access.

It came a point where the office said they only have to treat the outside and that the inside was a free added service. I ended up providing proof that a tech never even came to the outside of the property. I was credited for those two months. I wanted to end my contract early but was told I had to stay the year. I said I want to cancel when that year is up because nobody is even coming to do a full service for the monthly fee.

My contact ended in August and I cleared my bill. I am now being harassed about a September 2021 balance for the $85 service fee they charge talking about it went to month to month since I didn't resign my yearly agreement. I call bull. I wouldn't mind paying if the building was actually serviced and a full treatment was preformed but that isn't the case.

Be sure to make sure they are actually treating your entire property and not just saying someone stopped by. I liked when appointments where being set and I could confirm the service for the value. Must have a high turn over because there started to be alot of different people supposedly treating and signing off on service. Just ridiculous

They treated my house for bed bug's that my daughter brought home from a 5 star hotel out of Greensboro. The treatment they used ruined a huge section of my wood flooring and a portion of the dining room area linoleum flooring. Well they feigned concern and asked for pictures of the damage. The co representative was apologetic and seemed concerned.

Well he forwarded the pictures and complaint to there insurance co. I heard from the insurance representative and forwarded the pictures of the damaged flooring. She said she would get back in touch soon. 2 months later I got a call from the same representative telling me that they weren't responsible for the damages and proceeded to tell me that I must have inferior flooring in my home for it to shrink the way it did!?!

The linoleum wasn't cheap and the wood floor was original to the home (built in the early 70s) that I'd had refinished a few years ago. Now in a 5 foot square area I have a 1/4 inch gap in the flooring crevices. Do not use this company! They DO NOT stand behind there work!

We've used McNeely for several years now and have always had a great experience. Prompt, professional, successful.

If I rate just the service by the technician, this would be five stars. However, lack of communication prior to service is the reason for the rating. We called on a Monday about an Asian ladybeetle infestation and were told we would get a call from a technician to schedule the service by the next day. On Wednesday, we called again and were told they would be in touch either Friday or Monday.

On the following Tuesday we called again and finally got a call back to schedule an appointment for Thursday. It's understandable that they would be busy and it would take a few days for someone to be available. The issue is that we were told one thing when we called and had to keep calling back for information.

Great service. Have been using them for years. Years ago we used a local service that never controlled our spider issue. This company always does a great job. They are more expensive than my previous service, but are well worth it. Always friendly, professional service.

We use McNeely's quarterly pest prevention program and we so pleased with the service that they provide. The communication and professionalism of their technicians is awesome. Technician Brett has been providing us with great service and he is so friendly and helpful to answer any questions for us. I would happily recommend their service to anyone. Thanks for your awesome service and technicians.