Preston Pest Control

I'm glad this was the first company I called. They came over a year ago and I haven't had to call them back. They were very friendly and knowledgable and flexible with scheduling. I highly recommend them!

Preston Pest Control was the second company called to our residence to determine if we had a problem and the severity of our problem. They were prompt, honest, knowledgeable, kind, efficient and successful in eradicating the bed bugs. Our problem was not yet severe when we contacted this company, and we are thankful we called them so it did not become so.

Yes, we did a lot of research on line prior to contacting Preston Pest Control.

We read about thermal treatments and trained certified K-9 dogs. There is a lot of good information on the internet; and there is also a lot of bad information on the internet about just about everything. Don't waste your time and money trying to get rid of these parasites by following do it yourself instructions you find on the internet, or purchasing sprays at the store - you will only exacerbate the problem.

While heat may kill bed bugs, once you learn the actual necessary temperatures and length of time required to maintain those temperatures, and the potential of resulting damage to construction, not to mention what has to be done to prepare for the thermal treatment, it just doesn't make good sense to go that route. There are a lot of pest control companies out there; but there are not very many who are knowledgeable about bed bugs. Calling just any pest control company to eradicate a bed bug problem would be like contacting a chiropractor when you have a heart attack.

We highly recommend Preston Pest Control to anyone who has found a bed bug in their residence. They will be honest, thorough, and take care of your problem. While they are with you, they will educate you and give you some valuable tips on how you can prevent bringing another of these nuisances into your dwelling. Our sincere thanks to Preston Pest Control.

Wow!! I was in a huge bind and Preston Pest went over and beyond for me and I am forever grateful. I'm the listing agent on a house that needed a termite inspection done within a couple of hours to meet our deadline and they exceeded my expectation by a million!! They went to the house and had the report in my hand in less than an hour from my initial phone call. So friendly and so helpful with a great price!! They have my business for life and I will be telling all my fellow Agents of their top notch service. Thank you guys again!!!

We were referred to Preston upon purchasing our new home a year ago. We have quarterly service and they do a great job. The only good bug is a dead bug and if/when I do see an insect, he is legs up. I had a snail problem after a lot of rain and their technician was great in applying special granules in the affected areas. It is always easy to schedule an appointment and they are always efficient to remind me when it is time to be treated. Polite technicians, easy pay options, return service if something is missed or noticed in between services, and reasonable rates. I highly recommend.

Preston Pest Control is extremely knowledgeable. In fact, more so then any other "Pest Control" company I have ever worked with in 40 years. PPC has successfully kept pests out of both mine and my daughter's home for 17 years. Now my son has bought his first home and PPC will do the same for him. They are the best investment and insurance we've ever had to protect our homes and you should too.

Preston Pest Control is very knowledgeable about pest control. He works with you to ensure the best treatment plan for your pest control needs. He is very methodical and precise. After a year of using his services, we are very happy with him and highly recommend his services.

These guys are great! Returned my phone call within 1/2 hour. Very informative. Came out the next day and took care of the problem. Professional and courteous. We have signed up for continued service. Thanks guys!

Jay and his team are amazing! They're practically family now! So helpful and prompt! Usually early to appointments. If u need a little "clean up" between services they'll happily come out! Thanks guys! Keep up the good work!

Great service great customer service professionalism and best of all. No bugs!!!!

Jvon helped us out today! He was amazing, really made the company look fantastic, he had called us in advance to let us know he was coming, kept a professional and friendly demeanor and did a phenomenal job helping us out. He pointed out things we should know and really went out of the way to give us a comfortable and great experience! He is the BUG MASTER! Will be recommending him and this company to lots of people thanks to him!

From the moment I called them, they were professional, answered all my questions and were very thorough in all follow up. The technician that came out, Nathaniel, was so friendly and helpful and answered all our questions, explained everything. This was a very smooth process. I would highly recommend this company. Service: Bug & insect extermination

This review is for Joey! Joey has been our service provider for our last three homes. He has been doing the pest service for us for well over 15 years. He has been in my home so many times I consider him a friend. He takes his job seriously; he is professional, kind and he knows what he is doing. He hasn't been to our current home for some time. I have had random providers lately and although they do a good job they are not as thorough as Joey. This guy deserves a promotion and a raise! If not only for his customer service but also his commitment to the Bug Master Company.

It was time for my every other month service today and I also signed up for the Mosquito treatment as Bug Master was running a special. My technician was Daniel and HE WAS AWESOME and EXTREMELY thorough! He arrived on time, listened to my input and then proceeded to do the services. I really like that he did not rush the service and I was so impressed that he did the mosquito treatment on the ENTIRE YARD - my parents have a HUGE lot. Daniel did not cut corners, he even knocked down old wasp nests, spider webs. If all of Bug Master's technicians are like David (first 2 services) and Daniel you will not be disappointed. But I have to say Daniel was 10 stars!

I just moved in and noticed a bug issue. I called bug master. They were polite and I felt like they were very knowledgeable of the situation. The technician arrived on time and listened carefully to my concerns. He was very thorough in his investigation. I believe he went above and beyond with insuring my satisfaction. I look forward to continuing my business and would highly recommend this company.

Bryan was very Friendly, professional and took time to explain what he was going to do. Rod did the initial evaluation was great too. I only gave 4 stars as the treatment was done Yesterday. Time will Tell! I will update after a few days. Update! Bryan was back today. Once again was friendly and answered all our questions. The service was a great success. Thanks Bryan and The Bug Master! Great work! Changing review to 5 Stars!

We have used The Bug Master for the last year at the property in Spring Texas. Our tech Lance is amazing! He goes above and beyond to make sure the office and residents are pleased with his service. Our residents brag about him all the time and his great customer service! I definitely recommend The Bug Master!

These guys have EXCELLENT customer service! At first I had an issue with the 2nd technician that came to my house. He had a bad attitude and didn't address my concerns at all. So I figured I'd blow them off and find another company. The owner, Kyle, reached out to me and we talked about my concerns and he assured me that the one technician didn't represent their values (he apparently was let go) then asked what he could do for me to keep me as a customer.

A couple days later Nathaniel came to my house and we discussed what I expected and WOW! He's our new technician! I'm really glad they reached out to me so I could get this resolved!

This company goes above and beyond for their services. I misunderstood the contract and even though I was the one at fault, they provided me additional assistance to ensure we were well taken care of. We had 3 different services and each of the service men were highly professional, kind, and informative. We appreciate the service and will recommend this company to anyone that will need it.

I was very satisfied with this pest control company. The service is prompt, efficient, and friendly - they were able to solve it in no time at all without charging us extra for their services.

We called them to come out and take care of our wasps' problem in the garden. The crew seemed pretty experienced; they knew exactly what needed to be done from start right until they left without having any extra costs added onto their service etc.

I highly recommend this company if you need pest control help around your home or business premises. Their service was phenomenal!

The service was great to get rid of bug issues in an efficient manner! Highly recommended for any home pest control problems.

I highly suggest them for any household looking into getting an exterminator service done-you won't regret it!

I am grateful to the crew at pest control for their help. They were able to fix all my issues. Highly recommended!

They fixed the issue and also educated me on how best to maintain and control it in the future!

I have been using Preston control for a few years and have always had a good experience. This most recent visit, Tay was the employee and he was so friendly, well mannered and professional and did a wonderful job. I'll continue using them and sharing them to anyone in need. Service: Cockroaches

Love love love Preston Pest Control! They make it really easy to do business; phone, online, even text. they are incredibly accommodating. I feel the quality of service and value is superb.

Bummed on this place. The service men were super nice - - but we were given misinformation about what to do before and after the treatment - - for fleas! The document they sent via email was the most easily missed super important piece of the information I can imagine. Disappointing response from manager. Ugh. Moving forward with another provider in town.

Jerry Johnson came by our house today to take care of a rodent issue. Bug Master was super fast in response (v. the competition) and Jerry was nice, friendly and great to work with. Def. reccomend.

Bug Master's nice manager called and wants to make everything right. Appreciate his attention and I will happily continue to use Bug Master.

Great experience today with The Bug Master-Davion was punctual, very kind, extremely professional and did a thorough job! I Highly recommend them and Davion!

Just moved into a very old home with a bit of a roach problem. Didn't know anyone in town so I went by reviews on yelp. Don't regret it. These guys are great. Timely. Respectful. Knowledgeable. Efficient. Reasonably priced. I'm a lifetime customer now.

First of all, I trust them. I'm comfortable with Jesse walking around my home, I believe what he tells me and I trust in their product. They are fairly priced and professional. This summer will be a good test to see if a year of mosquito and roach treatments have made a difference! Looking forward to their help with new products for my back yard.

Bug Master is so great to work with. We've been using them for years. Customer service is awesome and the tech that comes to spray is super nice, knowledgeable and helpful. Highly recommend!

We have used them for years. Philip does a great job servicing the yard, inside the house and the bait traps. We have grandkids and dogs and worry about snakes and fire ants. Great company. Highly recommend! Matt P

It was easy and pleasant to set up the appointment on the phone. The tech John was on time. John was nice, professional and fast. He took care of all our concerns and needs. I am happy to finally find a pest control that comes when they say they are!

Jeremy and Joshua were EXCELLENT. Timely, respectful, and patient. Explained everything!

I have been using The Bug Master's services for about a year now and am very pleased with them. Their technicians are friendly and knowledgeable as are their customer service reps. They come out quarterly and in the event that it rains within a few days after a treatment, they will come out again. Plus, they are local and I love to support Austin businesses.

I've been using The Bug Master for at least 5 years in two different homes-using both the green service and traditional services. I am always impressed with their technician, John, who is professional, knowledgeable, courteous and on-time. The best part is NO BUGS! I live in a very old pier and beam house in Central Austin and am always surprised that I RARELY see any bugs.

I know the service I pay for includes both inside pest control and around the house outside (which is extensive and works well-we've crawled under the house many times and found nothing scary under there!). Bugmaster does a quarterly service where they send me emails to let me know I'm on their schedule and confirm appointments. They warrant their work and will come out more often if I see a spider in the house. Previously, I tried at least three other pest control companies--all left me an unsatisfied customer.