Cal Coast Termite & Pest

I really trusted Tom Alexander. I very much liked the new representative too. He was here on the dot at the first moment of two hour window and thoroughly examined my home Services: Home inspection, General pest inspection, Termite inspection, Termite extermination

Great communication. Fair prices. Best part is they arrive when they say they will and work quickly and politely.

Thanks so much for the excellent service that I receive each year from Cal Coast Termite. This year was no exception. Last week, Jesse and Ralph did the inspection and found a few hot spots. This morning, Juan applied the treatment to those pesky critters for which an ounce of prevention is worth a pound of cure! I appreciate the courtesy and professionalism of the office staff and the technicians. They know their stuff and have done me well for the past 15+ years. Many thanks!

Came on time. Worked quickly. Explained what he was doing. Completed the work promptly and efficiently. Applies both to initial inspection and termite treatment. Would highly recommend.

Critical: Responsiveness Poor customer service, too many phone numbers lead back to one person, inspectors never callback. Service: Termite inspection

This company in my experience is a very unethical company. I don't think all the workers are just the owners. Frank the point man I think is a good man. The guys doing construction hard to say but I definitely think the owners are unethical. Reason being I had them do construction work because I had thought their termite work was good. I assumed that because they were in the business and established they would do good work.

Not true. Not only did they charge the highest but they did terrible work. I could almost forgive them if it was just ignorance and stupidity on how to do things right but it wasn't. I later found out they left two major rotten boards in my construction job. This was a balcony. Something that is supposed to be strong. There is no way it could have been missed so it was deliberate.

It showed up after their shoddy deck was put in where the top of the deck moved when stepped on. It showed up later when another company re did the whole thing. Two rotten boards after I had paid them thousands. When I discovered their shoddy work and then latter the two rotten boards were the owners apologetic? No. Just kind of apathetic or avoiding it.

This company has no sense of loyalty. I was a good customer. Too good really they didn't deserve me yet they didn't feel any urgency to treat me well. So so unethical. I'll share with you what I learned. Pest Control companies are notorious for doing bad construction work at high prices. If you find they do bad construction work go to the CA Pest Control Board to complain.

The Pest Control Board will act. Better yet don't have pest control companies do the work. Find a frame carpenter. Let Cal Coast do the cheap termite work. I wouldn't recommend giving them big jobs with lots of money involved. From my experience they don't know what they are doing and shouldn't be rewarded. I'll post pics soon.

Unbelievable that a business like cal coast can survive. Truly unhappy with the service I experienced with cal coast pest inc. I believe that they have charged for service that has not been done to my property do to date and times on my cameras around my property. The customer service is for the birds.

Really loved working with this business. They were super prompt and courteous on the phone; the inspector who came out was friendly and professional, and the work was scheduled for the very next day. The workers were really awesome. It's rare that a company exceeds expectations on every aspect of a transaction, and these folks nailed it.

I am a broker they called offering free inspections, they went out promptly and had competitive pricing on the repair work. Very happy!

Baced upon reviews I called them. Apparently they have gotten too big to care. Arranged for a Saturday inspection in Long Beach for an agreed fee. They left a voicemail on Friday to cancel due to the rain. A little late for me to get anyone else out. Called the next week to see if they would come out the following weekend and they never returned my call.

Prompt, thorough, job was bigger than originally expected. Did some "extras" for me and didn't charge. I will be purchasing their extended annual plan.