East Cooper Termite And Pest Solutions

East Cooper Termite and Pest Solutions is responsive, quick, through, and courteous. I recommend them to friends and neighbors alike. I had lots of ants in the house and they were completely gone the day ECT & PS left. Thanks!

We are so very pleased with your service and the professional manner that you deal with us. Rarely do we ever see any bugs and never any four legged pests. Thanks especially for uncovering the hidden termites and taking the extra care to prevent them from reoccurring.

We have been using Home Pest Control since we purchased our home in 1996, and we've always gotten great service. Wes Adams is excellent. He's friendly yet very professional and does his job well. We rarely have bugs in the house anymore, thanks to the good service he gives us. Service: General pest inspection

I have used Home Pest for 3 1/2 years and have been pleased with the service. Home Pest is good to remind me of upcoming services which is a plus. They address concerns that I might have during the visit. I have respectfully shown pictures of insects and they have explained what they were and the danger which they may pose. My experience with Home Pest has been one of professionalism, friendly and knowledgeable. I have no complaints only compliments. I am quite pleased with the company and the two experts who have serviced my home. Thank you for the opportunity.

Brian was very professional, friendly, and helpful with getting our termite warranty set up and offering other plan options. As a new homeowner, I appreciated the non-aggressive marketing and ease of getting everything taken care of quickly over the phone. He was also understanding when I had to reschedule our appointment last-minute. Services: Termite extermination, Termite inspection

Technician was Great. Very knowledgeable. Answered all my questions. Very Professional Service: Termite inspection

When they came for our quarterly service the gentlemen we very professional. I was able to discuss my concerns and felt very satisfied with your service. Services: Termite extermination, Bug & insect extermination

Great service, love my service man! He's neat and careful in our home always listens closely to make sure he services all our needs. Remembers our pest problems inside and outside. It's courteous and respectful. We gave him an A plus plus plus! When I call the office they are always very helpful, courteous, and prompt. Thank you all for the wonderful years of service.

Wes is an awesome technician, he is very professional and thorough while always being polite and friendly. He takes time to talk to me everytime he is here to service my home. He asks about any pest issues and always asks how I am doing. That is one of the most important things about Home Pest Control to me, that they don't just come in and spray and leave they sincerely care about the client. Thanks Wes for always being you and doing an awesome job and thank you Home Pest for hiring amazing people like Wes.

Jesse, the service tech, is great and is always highly recommended but the company just did something shady. They raised prices and scheduled service without notifying us. How about a heads up so we can make an informed decision. Prices are already high as is. Jesse our tech is great. He is always on time and does a thorough job. Jesse is courteous, professional and extremely friendly, a real asset to the company.

I've been doing business with Home Pest Control since 2002 and couldn't imagine using anyone else. Everyone there is responsive, friendly, helpful, professional, trustworthy and knowledgeable. Wes is my Service Tech and he's awesome. And he's fantastic with my companion animals - always careful to move their bowls out of the way and close the gate when he leaves. I would highly recommend Home Pest Control.

Let me start by saying our pest inspection was performed yesterday and our inspector, Terry is a wonderful human being. My father is staying with us and he suffers with dementia. He was having an issue, thinking the house was unsafe and going to collapse. We asked Terry if he would pretend to be a "home inspector" after his pest inspection was done.

He agreed. He came in and eased my father's mind that the home was safe and not going to cause him any harm. He was extremely patient and kind going above and beyond his job duties. We tried to tip him and he refused. Said "when we come out, we're family". My daughter and I were in tears with how grateful we were to have Terry come to our house today. We need more Terry's in the world. He is a wonderful asset to your company.

I have used this company for 26 years. My technician, Wes, is great and I have no complaints about him. However, the company increased their quarterly pest service rate almost doubled without notice. Attempts have been made to speak with management but calls will not be returned. I have reached out to other, more reputable companies, and their rates are more reasonable. Will definitely be changing companies. It's really sad after being a loyal customer for so many years.

We have used Home Pest Control for years and they have always done a great job of keeping our home pest free. They are great about alerting us to when they will be coming to the house and will do in-home treatment whenever asked. Ryan is our technician and he is great. Ryan is always on time, does a thorough job of treating the home and always gives us a report of anything he notices during his inspections. Ryan is courteous, professional and extremely friendly! Would recommend this company to anyone seeking pest control services.

We've had Home Pest Control since we moved into our new home in 2019. After living in a home that always had spiders and palmetto bugs getting inside, the sheer joy of not having to deal with palmetto bugs and spiders is hard to put into words! The technicians that come out are always very friendly and complete the service quickly. The ladies I've spoken to at the office, to set up my online account and auto pay, as well as dealing with a billing issue (my fault) have all been super sweet and very helpful.

They are super communicative and remind you of your appointments by automated call and email. Rescheduling is a breeze if the time no longer works for you. The prices are competitive in this market, but the service level definitely keeps me from shopping around (and I'm a self-proclaimed bargain hunter, so that says something lol). Overall my experience with Home Pest Control has been great, and I recommend them to anyone looking for pest control services.

Our new extermination representative Eric is phenomenal. Our previous exterminator from the same company, was Brandon who became a friend instead of just an exterminator. Home pest control seems to pick personable people with alot of common sense. Service: General pest inspection

I've always had great experience with East Cooper but upon the companies combining we fell through the cracks. The new service scheduled without us and the service person came to both of our houses and just did the outside as I wasn't home and my husband was. Since we weren't expecting the service at that time my husband told him to just do the outside.

I hope this doesn't happen again as we were with East Cooper for about 10 years and recommended them to all of our neighbors and many others. I hope we will be able to continue service with the new company.

I had flies/little bugs in my pantry. They did a great job educating us about/and how to get rid of them

I have used East Cooper Termite & Pest Control for a number of years. I use them for my annual termite inspection and bi-monthly pest control. They are very professional and do not hesitate to respond to phone calls or call outs immediately. I am serviced by Ryan who is a very conscientious young man who does a great job and always lets me know when he arrives. I would recommend East Cooper Termite & Pest Control to everyone.

Two years in a row now we have paid our yearly fee of $300 only to have to call and ask why no one has come out. The first year they came out two months after receiving payment. This year we are FOUR months with no service after receiving payment. I called last week to see why no one has come and they said someone would be out within the next day. or so.and nada.

If it's not resolved by next week I will be contesting my credit card charges for services not received and will take my business elsewhere. Very unprofessional, in my opinion, and will 10/10 NOT recommend.

This company was prompt, informative, helpful, well-priced and went above and beyond to get the job done well. It's so nice doing business with a company like this; we would recommend East Cooper Termite and Pest to anyone needing pest services and we will continue to use them in the future for ourselves as well! Services: Termite inspection, Termites

My service person is reliable, knowledgeable and friendly. He deals thoroughly with treatments and even greets my grumpy cat! Services: Rodents, Ants, Mosquitoes, Inspection, Cockroaches

Brad and Chris went over and above taking care of my critter situation. They really know what they are doing and found solutions for me. My GC who is doing our addiction said "Wow those guys are really good at their job". I agree Service: Rodents

We hired East Cooper Termite and Pest Solutions to do professional rodent exclusion for the perimeter of our home, including extensive screening of our entire crawl space and adding a much better fitting crawl space door. Chris (the owner) was extremely responsive, friendly, and moved fast to get his crew out to do the job. They did very clean, precise work making sure it was sealed up really well.

They fixed work that was done poorly by another local company. Definitely give this company a call. They work hard and were really pleasant, knowledgeable, and skilled! Highly recommend.

Simply, the best! Outstanding customer care! We have not seen any waterbugs (Palmetto) not 1. What took me by surprise, MOSQUITO are gone. Their system works. Highly recommended in my neighborhood and known as the only service that can truly rid your yard of mosquitoes! Plus, affordable too! Services: Fleas or mites, Spiders, Mosquitoes, Hornets or wasps, Inspection, Cockroaches

Wes has been servicing our home for the about the last 5-6 years on our last service somebody else came while they did a good job we missed Wes. Wes always gives us excellent service answers our questions, concerns and explains his findings or things we should be aware of. Thank you Wes

AMAZING crew and timely! Did exactly what was said and rescued us from urgency in the situation we were in. On top of all that, the pricing was great. Overall, I had such appreciation and gratitude for the entire process. Keep on doing what you do and for those that are thinking of checking them out, you won't regret it!

This company currently holds my termite bond. I paid them in January and I found out today by looking at my online account that they never performed services.3 months after they received payment. They never answer their phones and never return calls. 2 calls to them, no reply.

Christopher Walling did a fine job. We recently had to vacate an apartment that had been infested with roaches, so many that they hitched a ride in the furniture. Thanks to Christopher's prompt and aggressive treatment, the burgeoning infestation was cut short, and now all we see in terms of German cockroaches are slow-creeping ones close to death.

It was $300 well spent. I've used Home Pest Control before in a prior house, and we had zero cockroaches. Thanks to Home Pest Control, I can shut out the stupidity of the apartment complex and move on with a roach-free or roach-reduced life. Christopher, regarding our previous apartment, I would like it if you would PM me, or call me, or.

We have been using East Cooper Termite & Pest control for three years now, since buying a house on Lake Cherokee. They helped us with a termite issue when we first bought our place and have been there to help with other pests along the way including at our business. They're very sweet people, prompt, helpful and their prices are quite reasonable. I definitely recommend them!

Chris always does an exceptional job when he treats my home! He listens to my concerns, addresses areas that need special attention, and even educates me regarding the pest species. I'm always satisfied with his work

No one EVER came out to service my property, but they made sure that they sent me a bill for another year's service! I didn't see them last year and yet they expect me to pay for another year because I didn't call and cancel service! What service? Hopefully the billing department cancelled and wrote off the balance like she said she would. Since I already have another company taking care of the property.

Ryan has been coming out since we built our home in 2015. He is always courteous when he arrives. He always does a great job. The office staff is great and very easy to communicate with by phone or text. We are happy we chose Home Pest Control Services for our pest maintenance. Thank you!

Clay was excellent. He was thorough and professional. He was easy to work with.

When I used this service, I made sure to pay off my balance before I moved out of state. I contacted them to double check and they said, "Everything is fine." Now here I am 8 years later with them on my credit report saying I owe $75. I called when I found out 4 years from my move and they promised to take it off my credit report since I didn't owe anything.3 years later it's still on and I'm having to go back and try to get them to take it off again. THIS COMPANY IS A BORDER LINE SCAM!

Bobby was very professional and took the time to inspect areas others never did. Will request him next year. Thank you Bobby. Annette Cook

We are first time home buyers and this service was already installed from the builder for termite control and I just paid for the annual renewal. The only payment option is a recurring credit card payment, and once paid your card will be kept on file. To remove it you MUST call them. When I called the lady assured me we wouldn't be charged next year if I just left it on file. Sketchy.

I should be able to remove my card online. It is difficult for me to get basic information by phone and the website just gives general information. What is included when the annual Termite inspection is done? When will someone contact us for the appointment? This information should be available on the website.

We have been consistently "wow'd" by East Cooper Termite and Pest Solutions. While searching for a new pest control company, it was important for me to use a local company. I'm so glad I did. The customer service is outstanding with Nick and his entire team. Everyone is polite, friendly and punctual. We used them for a year or so for basic pest control and termite bond.

It's a wonderful thing to experience loyal & honest people at EC Pest. We were having work done on our crawlspace. Our contractors noticed the vents needed to be secure in order to keep critters out. I was pleasantly surprised when I asked Nick and East Cooper Termite if they could find time to do this so our contractors could finish their work in a timely manner.

I was pleasantly surprised & grateful they came out they following day. Each contractor working on our crawlspace praised their professionalism and told us more than once what outstanding job East Cooper Termite had done. A great local pest control company. Thank You EC Termite & pest solutions.

I never got the guy that was sent out to check my upper attic space because he didn't like ladders or the crawl space although I tried and it was supposed to be included in what I was paying for. I made sure to cancel before auto renewal and after paying 3 out of 4 increments for the last triannual service they ghosted me, did not provide the last treatment, and didn't take my fourth $29 payment but also kept my $87 for no services rendered.

We are first time homeowners and money is tight. I've contacted them to resolve this situation (as well as our previous issue of less service than what was promised) to no response or resolution. It's extremely frustrating.

Current and soon will be a Former customer of Home Pest Control. I bought a bond when I bought my new house 2 years ago and paid for the program via a monthly automatic withdraw from my account. With that being said they showed up for the first 2 months and sprayed and provide a stellar service. They installed termite bait stations and checked around a little but that was the last I saw them.

At least expected to see them quarterly or maybe even a phone call to see how they could improve their service at my location but got nothing. When we were able to get in contact with them to discuss there service we were met with confrontation. All I wanted was to cancel my service when my initial bond was over. Now I have met the obligations of the original bond they want to charge me an additional 300 dollars.

So real complaint is they: 1) They don't come out regularly even though they withdraw money monthly. 2)They have horrible customer service. 3) It is incredibly difficult to schedule them to come out and spray intermittently when you need them to.

I have done business with Home Pest Control for 12 years. They are reliable, affordable, and conscientious in their business practices. They spray outside my home and are always careful about my pets. Whenever I have a pest issue, they will come out and take care of it without further cost to me. The techs who come are always courteous and efficient. I am pleased with their service.

Former owners had a bond with this company. Three weeks later some hillbilly walks into my front and backyard unannounced and removes the bait stations. Really? Very poor business practices, Guess who we won't be using.